Last Updated: September 2026
At Panda Patterns (accessible at https://pandapatterns.com/), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you browse our website, subscribe to our newsletter, or purchase digital PDF patterns.
1. Who We Are
Panda Patterns is a specialized craft website providing free crochet patterns, stitch tutorials, and ad-free printable PDF guides. For any questions regarding your data or this policy, you can contact our privacy officer at contact@pandapatterns.com.
2. Information We Collect
We collect only the information necessary to provide you with quality patterns and digital products:
- Order & Billing Data: When purchasing a digital PDF pattern, we collect your name, email address, and billing country. This information is required to generate your download receipt and deliver your pattern.
- Payment Information: All payment transactions are processed directly by our third-party payment processor, Stripe, using PCI-DSS Level 1 compliant encryption. Panda Patterns never stores, sees, or processes your credit card numbers or CVV codes on our servers.
- Newsletter Subscribers: When you voluntarily subscribe to our newsletter, we collect your email address solely to deliver new pattern notifications, stitch tutorials, and craft updates. You can unsubscribe at any time with a single click.
- Technical & Log Data: Like most websites, our web server automatically logs basic technical data including IP address, browser type, device type, referring URL, and pages visited to ensure site security and optimize performance.
3. How We Use Your Information
- To instantly deliver your purchased digital PDF patterns to your email and browser.
- To provide customer support and assist with lost or expired download links.
- To send periodic crochet pattern newsletters (only with your explicit opt-in consent).
- To protect against fraudulent transactions and ensure website security.
4. Third-Party Service Providers
We work with trusted industry-standard service providers to operate our platform:
- Stripe: Payment processing and fraud prevention.
- BunnyCDN: High-speed, secure global content delivery network for digital PDF files and images.
- Transactional Email Services: Delivering order receipts and download links reliably.
We never sell, rent, monetize, or trade your personal information to third parties for advertising or marketing purposes.
5. Cookies & Tracking Technologies
Panda Patterns uses essential cookies to enable shopping cart functionality, remember checkout states, and maintain secure sessions. You can configure your browser to reject cookies, though some features (such as the digital download cart) may require session cookies to function properly.
6. Your Rights (GDPR & CCPA Compliance)
Regardless of your geographic location, we respect your rights to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccurate personal details.
- Erasure: Request permanent deletion of your personal data from our records.
- Opt-Out: Unsubscribe from marketing emails instantly via the unsubscribe link in any email.
To exercise any of these rights, email us at contact@pandapatterns.com.
7. Data Security & Retention
We implement SSL 256-bit encryption across our entire domain, strict access controls, and regular server security monitoring. We retain order history records only as required by applicable tax and accounting laws.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Panda Patterns Support: contact@pandapatterns.com